CONSUMER USER TERMS

Last Updated: August 20, 2025

We are Total AI Group Ltd ('Company','we', 'us', or 'our'), company number 15553747 and registered in England at: 1 The Briars, Waterberry Drive, Waterlooville, Hampshire PO7 7YH.

We operate the website https://www.totalaiweb.com (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').The Site called Total AI is an AI-focused platform that offers a comprehensive ecosystem for individuals, businesses, and organizations to explore AI tools, gadgets, news, job opportunities, community discussions, professional services, and training resources. The platform provides a central space for users to connect, learn, share, and promote AI innovations, while facilitating secure transactions and fostering an ethical and collaborative AI community.

You can contact us by email at Info@totalaiweb.com or by mail to 1 The Briars, Waterberry Drive, Waterlooville, Hampshire PO7 7YH, United Kingdom.

These Legal Terms constitute a legally binding agreement made between you ('you'), and Total AI Group Ltd, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

This Contract applies to Members and Visitors and when you register and join the LinkedIn Services, you become a “Member”. If you have chosen not to register for our Services, you may access certain features as a “Visitor.”

These Legal Terms refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy which explains how we collect, use and store your personal data.
  • Our Cookie Policy which sets out information about the cookies on our site.
  • Our Community Guidelines, which sets out how users should conduct themselves when contributing on our website.

We will notify users of updates to these legal terms via email (from noreply@totalaiweb.com or another official company email) and through a notification banner on the platform. Users will be informed at least 7 days before any material changes take effect. If you have questions or concerns about updates, please contact us at info@totalaiweb.com. Continued use of the platform after this period will indicate acceptance of the new terms.

You agree that you are eligible to enter into these Legal Terms and use our Services and you are at least 18 years old our “Minimum Age”. However, if the law in your local jurisdiction requires that you must be older in order for us to lawfully provide the Services to you without parental consent (including using your personal data) then the Minimum Age is such older age.

Persons under the age of 18 are strictly not permitted to use or register for the Services or to use our Website.

We recommend that you print a copy of these Legal Terms for your records.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

We are providing you with notice about our and your intellectual property rights.

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United Kingdom and around the world.

The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the 'PROHIBITED ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable licence to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal and non-commercial use.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: Info@totalaiweb.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

This section and the 'PROHIBITED ACTIVITIES' section explains the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

You own all of your original Contributions that you provide to us, but you also grant us a non-exclusive license to it.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ('Contributions'). Any Submission that is publicly posted shall also be treated as a Contribution.

You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.

When you post Contributions, you grant us a licence (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicence the licences granted in this section. Our use and distribution may occur in any media formats and through any media channels.

This licence includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide

You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

  • confirm that you have read and agree with our 'PROHIBITED ACTIVITIES' and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licences to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
  • warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.

While we may edit and make format changes to your Contributions (such as translating or transcribing it, modifying the size, layout or file type, and removing or adding labels or metadata), we will take steps to avoid materially modifying the meaning of your expression in Contributions you share with others.

3. USER REPRESENTATIONS

Here are some promises you make to us:

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of service.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@totalaiweb.com

5. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://www.totalaiweb.com/legal/privacy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United Kingdom and Ireland. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom and Ireland, then through your continued use of the Services, you are transferring your data to the United Kingdom and Ireland, and you expressly consent to have your data transferred to and processed in the United Kingdom and Ireland.

6. PURCHASES AND PAYMENT

We accept the following forms of payment for subscriptions, training content and services:

- Mastercard

- Visa

- American Express

- All prices for subscriptions, training content, and services on Total AI Web are displayed in GBP (£). Stripe may process payments in the customer's local currency based on their location, and any applicable currency conversion fees are determined by Stripe.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in British Pounds Sterling (GBP).

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

7. SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.

Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at Info@totalaiweb.com.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

8. REFUNDS POLICY

Please review our Refund Policy prior to making any purchases: https://www.totalaiweb.com/legal/refund/.

9. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in unauthorised framing of or linking to the Services. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with our Acceptable Use Policy.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorised script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
  • Sell or otherwise transfer your profile.
  • Upload, publish, or distribute any training content, job listings, AI tools, or related materials that infringe on third-party intellectual property rights, including, but not limited to, copyrighted works, proprietary algorithms, licensed datasets, or materials subject to non-disclosure or confidentiality agreements.
  • Offer, promote, or engage in services that mislead, scam, or exploit other users, including by falsely representing your qualifications, expertise, experience, or capabilities in job listings, training materials, profile information, or other platform activities.
  • Attempt to copy, reproduce, distribute, or make available for download any training content, proprietary resources, or materials published by other users on the platform without their explicit written permission.

10. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, 'Contributions'). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

11. CONTRIBUTION LICENCE

By posting your Contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorise sublicences of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have no obligation to monitor your Contributions.

12. GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organise a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and licence to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.

13. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain (or you may be sent via the Site) links to other websites ('Third-Party Websites') as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ('Third-Party Content'). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

14. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a 'Notification'). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

16. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

17. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services unless otherwise expressed in these Legal Terms.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

18. GOVERNING LAW

These Legal Terms are governed by and interpreted following the laws of England and the Rome I Regulation. The use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. Total AI Group Ltd and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.

19. DISPUTE RESOLUTION

How we will try to resolve any issues with you before going to court.

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a 'Dispute' and collectively, the 'Disputes') brought by either you or us (individually, a 'Party' and collectively, the 'Parties'), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Exceptions to Informal Negotiations

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

20. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

21. DISCLAIMER

This is our disclaimer of legal liability for the quality, safety, or reliability of our Services.

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. WE ONLY PROVIDE OUR SITE FOR YOUR DOMESTIC AND PRIVATE USE. YOU AGREE NOT TO USE OUR SITE FOR ANY COMMERCIAL OR BUSINESS PURPOSES.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGEMENT AND EXERCISE CAUTION WHERE APPROPRIATE. THE VIEWS EXPRESSED BY OTHER USERS ON OUR SITE DO NOT REPRESET OUR VIEWS OR VALUES.

22. LIMITATIONS OF LIABILITY

These are the limits of legal liability we may have to you.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOSS OF BUSINES, BUSINESS INTERRUPTION, LOSS OF BUSINESS OPPPORTUNITY, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX(6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR £250. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

WE DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO IN YOUR JURISDICTION. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

DIFFERENT LIMITATIONS AND EXCLUSIONS OF LIABILITY MAY APPLY TO LIABILITY ARISING AS A RESULT OF THE SUPPLY OF ANY SERVICES TO YOU, WHICH WILL BE SET OUT IN OUR ADDITIONAL TERMS SECTION BELOW.

23. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

24. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

26. AVAILABILITY

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.

27. USER GENERATED CONTENT IS NOT APPROVED BY US

Our site may include Contributions, information and materials uploaded by other users. This information and these materials have not been verified or approved by us.

28. HOW WE PROTECT YOU FROM ILLEGAL CONTENT

This provision sets out what we do to protect you from illegal content. It also explains what technology we use to help us.

We minimise the length of time for which terrorism content is present on the site by using automated detection tools, user reporting, and human moderation to identify terrorism-related content quickly. Flagged material is reviewed promptly, and where appropriate we escalate it to the relevant authorities. We will swiftly take down terrorism content when we find out about it.

We will minimise the length of time for which child sexual exploitation and abuse content is present on the site by enforcing a strict age restriction policy that prohibits users under the age of 18 years old, combined with proactive detection technology that scans for known illegal content using hash-matching databases. We also enable users to report any suspicious material and maintain a moderation process that ensures rapid review and removal of flagged content. Where appropriate, we escalate incidents to the relevant law enforcement authorities. We will swiftly take down child sexual exploitation and abuse content when we find out about it.

We will minimise the length of time for which other content that amounts to an offence is present on the site by using a combination of automated detection tools, user reporting features and dedicated human moderation. Our system uses keyword filtering and pattern recognition to identify potentially unlawful material, including but not limited to threats, harassment, hate speech, promotion of illegal substances, or violence. All flagged content is reviewed promptly by our moderation team in line with our Acceptable Use Policy and Community Guidelines. Users can also report offensive or criminal content directly via integrated reporting tools. Where we confirm content breaches relevant laws, we remove it immediately and escalate to the appropriate authorities when necessary. This applies to content relating to assisting suicide, threats to kill, public order offences, harassment, stalking and fear or provocation of violence, drugs and psychoactive substances, firearms and other weapons, assisting illegal immigration, human trafficking, sexual exploitation, sexual images, proceeds of crime, fraud, financial services, foreign interference, animal welfare and offences relating to being involved in committing any of these offences (known as inchoate offences). We will swiftly take down such content when we find out about it.

We also use automated keyword detection and behavioural pattern analysis to help identify content that may pose a risk under sections 10(2) and 10(3) of the Online Safety Act including material that encourages, promotes, or incites harmful or criminal behaviour, as well as content likely to be accessed by vulnerable users. This proactive technology is used to flag potential violations before they are widely seen allowing for faster human review and intervention.

What content and behaviours you should report to us:

You can report or complain about the following content and behaviours:

  • Content you consider to be illegal.
  • When you think we are not dealing with illegal content or activity as we should
  • Where you think our content reporting systems and processes do not easily let users report content they believe to be illegal and content they believe to be harmful to children and that is accessible to children.
  • When you think we have insufficiently considered the importance of protecting users' rights to freedom of expression or privacy.
  • Where your content has been taken down on the basis that it is illegal.
  • Where we have given you a warning, suspended, banned or restricted you in any way as a result of your content which we consider to be illegal content.
  • Technology we use results in your content being taken down, access-restricted or deprioritised and you think the technology has been used in a way not set out in our terms of service.
  • You should report to us any content or behaviour that you believe to be illegal, including but not limited to hate speech, terrorism-related material, child sexual abuse content or fraudulent activity.

How to complain or report content

You can report content or raise a complaint by using any of the following methods:

How we will deal with your complaint or reported content

We take all reports and complaints seriously. Here's how we handle them:

  • Illegal or harmful content: Flagged or reported content is reviewed within 24-72 hours. If found to violate our policies or UK law it is promptly removed. In serious cases we may also report it to the relevant authorities.
  • User conduct or abuse: Complaints about harassment, threats or abuse will be investigated by our moderation team. We may issue warnings, suspend or permanently ban user accounts.
  • Platform decisions on moderation disputes: If you believe our moderation decision was incorrect you can request a review by contacting us at Info@totalaiweb.com. We aim to resolve within 7 working days.
  • General complaints or feedback: All service issues, concerns or questions are logged and reviewed by our support team. We aim to respond to you within 3 business days.

We strive for transparency and fairness in every case. If a resolution takes longer than expected, we will keep you informed with updates.

Your rights to claim against us if we restrict access to your content

If we restrict access to any Contributions or upload to or share on our Service in a way that breaches these terms of service, you have a right to bring a claim against us for breach of contract.

Your rights to claim against us if we suspend or ban your use of our service

If we suspend or ban you from using our Services in a way that breaches these Legal Terms you have a right to bring a claim against us for breach of contract.

29. MISCELLANEOUS

These are general but important details about the Contract.

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us because of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

30. REFUND POLICY

At Total AI Group Ltd, we are committed to transparency, fairness, and clarity in our refund practices. This Refund Policy outlines the conditions under which refunds may be issued for services and digital products purchased through our platform at www.totalaiweb.com

30.1 Scope of This Refund Policy

This policy applies exclusively to services and digital products offered directly by Total Ai Group Ltd, including:

  • Subscription plans (Pro, Pro Plus)
  • Training content purchases

Note: Total AI Group Ltd does not directly handle certain transactions, subscriptions, or payments for products, services, or digital offerings (such as AI Tools, AI News subscriptions, or gadget purchases) listed by enterprise clients on our platform.

Our role is strictly limited to promoting and advertising these products and services through our website.

If you purchase a subscription, service, or product directly from an enterprise client listed on our platform, all account management, transactions, billing, and refunds are handled by that enterprise client according to their own policies.

We do not manage, process, or issue refunds for purchases made directly with enterprise clients. All inquiries related to such purchases must be directed to the relevant enterprise client's official support channels.

30.2 General Refund Principles

  • Refund requests must be submitted within 14 days of purchase (“cooling-off period”) unless otherwise stated in this policy.
  • Refunds will only be granted in specific cases outlined below.
  • All refund requests must be submitted via our Contact Us page, with proof of purchase (order confirmation, invoice) and a clear explanation of the reason for the request.
  • We may request additional information or evidence to assess your case.
  • All refunds, if applicable, will be processed in GBP (£) via our secure payment system.
  • Refunds, if approved, are typically processed within 7 business days, and latest within 14 days

30.3 Refund Eligibility by Service Type

a) Subscriptions (Pro and Pro Plus)

  • Annual Plan: Refunds are available for the unused portion of the subscription, calculated on a pro-rata basis, with the full standard monthly rate deducted for every month in which the subscription was active, regardless of the number of days used.
  • Monthly Plan: Users may cancel anytime, partial refunds are provided for the current billing period on a pro-rata basis for any period unused by the user.

b) Promotional Services (AI Tools, Jobs, News, Gadgets)

  • Refunds are available only if cancellation is requested within the cooling-off period.
  • After the 14-day cooling-off period, all promotional services are non-refundable.

d) Training Content Purchases

  • All training submissions and purchases are subject to our Training Submission Terms and Training Buyer Protection & Agreement Policy.
  • Refunds are available only if cancellation is requested within the cooling-off period.
  • After the 14-day cooling-off period, all training services are non-refundable.
  • Exception: Refunds may be granted if a training course is removed from the platform due to a verified rule violation (e.g., copyright infringement, fraudulent content, or misrepresentation).

30.4 Non-Refundable Cases

Refunds will not be granted for:

  • Services completed with your agreement before the cooling-off period ends.
  • The subscription/service has been accessed or used.
  • Digital content once download/streaming begins (if you agreed).
  • The refund request is outside the 14-day cooling-off period (unless required by law).
  • Discounts, promotional credits, or gift subscriptions were used.

30.5 Disputes & Final Decisions

We are committed to handling all refund requests in a fair and transparent manner. Once a final decision has been communicated, we consider the matter closed unless new and material evidence is provided. Users may submit refund requests and inquiries through our Contact Us page. We appreciate your understanding and cooperation.

30.6 Contact Us

For any questions or concerns regarding this Refund Policy, please reach out via our Contact Us page.

30.7 Final Disclaimer

This Refund Policy forms part of our Legal Terms. By making a purchase through our platform, you agree to abide by this policy. Total Ai Group Ltd reserves the right to update this policy as necessary to reflect changes in our services or applicable law, any changes will not be backdated.

Our platform may contain affiliate links. This means we may earn a commission if you click through and make a purchase, at no additional cost to you. These links may allow third-party platforms to collect anonymized data such as device information or referral activity. We do not share personal user information with these platforms.

32. ACCESSIBILITY POLICY

At Total AI Group Ltd, we are committed to ensuring that our platform is accessible and usable by as many people as possible, including those with disabilities or additional needs. We take accessibility seriously and are continuously working to improve the user experience for all individuals. If you require additional assistance or encounter any barriers while using our platform, please contact us and we will do our best to help. For more details on how we support accessibility, please refer to our Accessibility Policy.

ADDITIONAL TERMS

33. TRAINING SUBMISSION TERMS

By submitting training content to Total AI, you agree to the following terms, which govern your role as a content contributor and your responsibilities in publishing educational material on the platform.

33.1 Ownership & Originality

  • You affirm that the content you submit is your original work or that you have all necessary rights and licenses to use and distribute it.
  • You confirm that you are not uploading or copying any materials from other platforms, subscription services, or copyrighted sources without permission.
  • You agree that your content does not infringe on any third-party rights, including copyrights, trademarks, or intellectual property.

33.2 Content Quality & Integrity

  • All submitted content must be accurate, clear, and useful to learners.
  • Submissions must include meaningful explanations, steps, or value — not placeholder, incomplete, AI-generated, or misleading material.
  • You are responsible for ensuring your material is complete and functions as intended before submission.

33.3 Platform Review & Approval

  • All submitted training is subject to manual review by the Total AI moderation team.
  • The platform reserves the right to approve, reject, or request changes to content before publishing.
  • Total AI may remove or disable content at any time if it is found to violate these terms or is reported by users.

33.4 Commercial Terms

  • If you choose to sell your training material, you must set a fair and reasonable price that reflects the content’s quality and value.
  • You agree that all sales are non-refundable unless otherwise stated in our Terms & Conditions.
  • Pay outs will be processed in accordance with the platform's payment schedule after user confirmation of access and satisfaction.

33.5 User Protection & Content Security

  • You acknowledge that Total AI will take reasonable steps to protect your work from copying (e.g., disable text selection, apply image watermarks, and block right-click), but no method is 100% copy-proof.
  • You are encouraged to apply your own watermarks to images or visuals to reinforce your ownership.
  • You understand that Total AI is not liable for third-party misuse or reproduction of your content outside the platform.

33.6 License to Host and Display

  • You grant Total AI a non-exclusive, royalty-free license to host, display, and promote your training content on the platform.
  • This license allows Total AI to showcase your material to other users, generate preview snippets, and use limited excerpts for promotional purposes.
  • You retain full ownership and may remove your content from the platform with 30 days' notice.

33.7 Code of Conduct

  • You agree to engage with learners respectfully and respond to feedback constructively.

You will not upload any content that is harmful, offensive, misleading, or violates our Community Guidelines or Terms and Conditions

34. TRAINING BUYER PROTECTION & AGREEMENT POLICY

At Total AI Group Ltd, we are committed to providing a transparent and fair marketplace for buyers and creators of training content. This Buyer Protection & Agreement Policy outlines the terms that apply to all training content purchases on our platform at www.totalaiweb.com

By purchasing training content on Total AI, you agree to this policy, our Legal Terms, and any applicable agreements, including the Training Submission Terms (for content creators).

34.1 Ownership and Usage Rights

  • All training content is the intellectual property of the individual content creator.
  • Your purchase grants you a personal, non-transferable, non-commercial license to access and use the content for your own learning purposes.
  • You are not permitted to:
    • Copy, redistribute, resell, or sublicense the content.
    • Extract, modify, or reproduce any part of the material, including text, images, videos, or media files.
    • Share your access credentials or distribute content to third parties.

Violating these terms may result in the suspension or termination of your account and legal action where applicable.

34.2 Content Quality, Accuracy, and Responsibility

  • Total AI moderates and reviews training submissions for compliance with platform standards but does not guarantee the accuracy, completeness, or effectiveness of any training material.
  • Training content reflects the personal knowledge, opinions, and expertise of the creator, not Total AI.
  • It is your responsibility to assess whether the material suits your learning needs.

Refunds will:

  • Be issued minus any applicable platform commission fees.
  • Not be available for purchases made beyond 14 days, regardless of when the content was removed.

34.3 Dispute Process

  • If you believe your purchase is eligible for a refund under this policy, you must submit a request via the Contact Us page, including:
    • Proof of purchase (e.g., order confirmation or invoice)
    • A detailed explanation of the issue
  • We may request additional information to assess your claim.
  • Refund requests are typically reviewed within 7 business days.
  • Once a decision has been communicated, it will be considered final unless you provide new and material evidence.

34.4 Respectful Use and Conduct

By purchasing training content, you agree to:

  • Use the material solely for your own personal learning.
  • Engage respectfully with content creators and fellow users.
  • Comply with our Terms & Conditions and Community Guidelines.

34.5 Platform Limitations

  • Total AI provides the platform to connect buyers and creators but is not liable for the quality, effectiveness, or outcomes of training material.
  • We are not responsible for any third-party misuse or unauthorized distribution of content after purchase.
  • Creators retain full ownership of their work, and you acknowledge their rights when purchasing.

34.6 Agreement Confirmation at Checkout

Before purchasing training content, you will be required to:

  • Review and agree to the Buyer Notice, which confirms your understanding of:
    • Content usage restrictions
    • Non-refundability terms
    • Creator ownership rights

Accept these terms by checking the appropriate boxes and clicking “Pay Now” to complete your purchase.

35. CONTACT US

To resolve a complaint regarding the Services or any of our policies or Agreements, or to receive further information regarding use of the Services, please contact us at: info@totalaiweb.com