ACCESSIBILITY POLICY

Last Updated: May 25, 2025

Total AI Group Ltd ("we ," "us," or "our") is committed to providing an inclusive, accessible experience for all users, including individuals with disabilities or those requiring special accommodations. This Accessibility Policy outlines our ongoing efforts to improve accessibility and how users can request assistance or provide feedback.

1. Our Commitment to Accessibility

1.1 Guiding Principles

1.2 Accessibility Features

2. Requesting Accommodations

2.1 User Assistance

If you encounter any difficulty accessing our site, experience a barrier, or require assistance, please reach out through our Contact Us page.

2.2 Response Time

We aim to respond to accessibility inquiries within 48 hours and resolve issues promptly.

3. Feedback & Continuous Improvement

3.1 Share Your Feedback

Have suggestions to improve accessibility? Submit them through our Feedback Page.

3.2 Ongoing Audits

We perform regular audits using both automated tools and manual testing to prioritize accessibility improvements.

4. Scope & Third-Party Content

Our site may include third-party tools (e.g., video players or payment systems). While we promote accessibility, we can't guarantee conformance by third parties. We encourage users to contact them directly for support.

5. Legal Disclaimer

We aim for substantial conformance with recognized standards. However, we cannot guarantee full accessibility of all content at all times.

6. Contact Us

For questions or requests about this policy or help accessing any part of our site, please visit our Contact Us page.

We appreciate your feedback and your commitment to helping us improve accessibility for all users.